Billink app.
Billink app.
Buy now, Pay later!
Consumer Business
Consumer Business
Pricing Contact
Keep all your purchases in one place with 'My Billink app'.

How can we help you?

You can browse through the topics below to find the information you're looking for.

I would like to know more about Billink

  • What is Billink?

    Billink is a flexible payment solution for online retailers. With Billink, customers can opt only to pay for orders after receipt, while Billink takes on the full payment risk, from invoicing to collection. Billink is completely service-oriented and continually works on new innovations, reliability and ease, both for (business) customers and consumers. Thanks to our competitive pricing and service-oriented attitude, Billink is one of the most attractive post-payment providers in the Netherlands.

  • How does Billink work?

    When a consumer opts for post-payment, personal details are submitted. Billink screens this data in real-time to check whether the consumer fulfils the conditions for payment with Billink. If the consumer fulfils the conditions, the order is completed. Billink will send an invoice by email which must be paid within fourteen days. If the consumer does not receive approval for post-payment with Billink, we request that they use a different payment method.

  • What is the advantage of offering post-payment?

    If you offer post-payment at the check-out of your webshop, you are giving the consumer extra reasons to order. You are offering a reliable payment solution; after all, the consumer can see the products ordered before paying for them. Additionally, a consumer may want to place an order, but doesn't have their reader or credit card at hand. The month can last a little longer than the salary, while the consumer needs the product immediately. The possibility of post-payment removes any barriers for the consumer and can generate more sales. The order can be placed now, instead of having to wait.

  • Can business clients also use 'Buy now, Pay later' with Billink?

    Certainly, Billink 'Buy now, Pay later' is offered to both B2C and B2B clients. For business payments, the limit is €10,000.

  • Which plugins and integrations does Billink offer?

    The page "integrations and applications" lists all the platforms that Billink can be linked to. Is your plugin not listed? Contact us! You can send an email to [email protected] or contact us by phone on +31 (0)10 4141473.

  • I would like to become a client of Billink

  • Does Billink charge any subscription or sign up fee?

    Because we believe that a successful partnership is a two-way street, we think it's important that you can offer Billink without connection costs or a subscription. All we charge is a small fee per transaction :).

  • What do you mean by orders per month?

    The number of orders per month refers to the total number of orders that your webshop processes per month.

  • How can I request a quotation?

    Click Click here to ask about the possibilities, or check out our competitive rates with the rates calculator.

  • What happens after a quotation request?

    First of all: thank you for your interest! After receiving the request, we'll send a quotation to your inbox immediately. You can view and sign the quotation via the link in the message. After signing, we will contact you as soon as possible to start our partnership!

    If you've submitted a request but not yet received a quotation, the email may have ended up in your spam folder. Nothing there either? Then we advise you to wait 5 minutes. If you have then still not received a quotation, you can contact us by telephone or email, and we'll be happy to help.

  • Which contact details do you need from me?

    Because we at Billink prefer quick communication via short lines, we'd like to contact you via a direct email address or telephone number. In this way, we can always reach and serve you quickly. We use the contact details you use to serve your customers to refer debtors to you with specific questions.

  • What is a BIC?

    Every bank has its own Bank Identifier Code (BIC). This ensures that international payments are sent to the right bank. The BIC is also referred to as SWIFT address or SWIFT code. Find your bank's BIC on its website.

  • Where can I get help integrating Billink with my webshop?

    Do you need help integrating Billink with your webshop? Download the manual Click here Having trouble? Fill in the contact form and we'll get in touch with you as soon as possible.

  • I'm already a Billink client

  • When do I get paid?

    We always transfer payments after the number of days agreed with your account manager. You count the number of days of an order from the start date. We invoice every Monday, so you receive the payment by Tuesday at the latest. Do you have any questions or did something go wrong? Get in touch with us. You can send an e-mail or contact us by phone on +31 (0)10 4141473.

  • What happens if a customer doesn't pay (on time)?

    If a customer doesn't pay or doesn't pay on time, we guarantee the order amount. We collect via affiliated third parties. As a webshop, you are at no risk at all: regardless of whether the customer pays, we will transfer the amount within the agreed period.

  • Why can't my customer use 'Buy now, Pay later' with Billink?

    After the consumer submits their data, Billink carries out a credit check. It may be the case that the consumer cannot use post-payment with Billink. There can be several reasons for this. In order to find out the exact reasons, the consumer can send a written request to [email protected].

  • What are the business hours of Billink customer service?

    The customer service is available Monday to Friday from 9:00 a.m. till 08:00 p.m.

  • How can I reach Billink customer service?

    You can reach the customer service by e-mail , and during business hours via chat (bottom right of the page) and by phone on +31 (0)10 4141473.

  • Where can I find Billink's general terms and conditions?

    The general terms and conditions (or Billink Terms and Conditions) are enclosed with the contract you have with us. Do you no longer have the contract? Get in touch with us. Are you looking for the terms of use?Click here.

  • Unable to find the answer? Our customer service is happy to help every business day between 9 a.m. and 8 p.m. You can reach us directly via the chat function in the bottom right of your screen, by phone on 010 – 41 41 473, WhatsApp via 010 – 41 41 473 or using the contact form.

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