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Responsibility Disclosure

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Responsibility Disclosure

At Billink B.V., we consider the security of our systems to be very important. Despite our efforts to secure our systems, it is possible that a vulnerability may still exist.

If you have found a vulnerability in one of our systems, we would like to hear about it so that we can take action as soon as possible. We would like to work with you to better protect our customers and our systems.

We ask you:
● Contact us via [email protected]. We will send you the PGP key so that you can send your findings encrypted, to prevent the information from falling into the wrong hands

● Do not exploit the issue by, for example, downloading more data than necessary to demonstrate the vulnerability or viewing, deleting, or modifying data of third parties;

● Do not share the issue with others until it is resolved, and delete all confidential data obtained through the vulnerability immediately after the vulnerability is fixed;

● Do not use attacks on physical security, social engineering, distributed denial of service, spam, or third-party applications; and provide sufficient information to reproduce the problem so that we can resolve it as quickly as possible. Usually, the IP address or URL of the affected system and a description of the vulnerability are sufficient, but for more complex vulnerabilities, more information may be needed.

What we promise:

● We will respond within three days to your report with our assessment of the report and an expected date for a solution;

● If you have adhered to the above conditions, we will not take legal action against you regarding the report;

● We will treat your report confidentially and will not share your personal data with third parties without your consent unless it is necessary to fulfill a legal obligation. Reporting under a pseudonym is possible;

● We will keep you informed about the progress of resolving the issue; and

● In any communication about the reported issue, we will, if you wish, mention your name as the discoverer.

We strive to resolve all issues as quickly as possible and would like to be involved in any publication about the issue once it is resolved.

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